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Discover everything you need to know about using Hypevents from a legal perspective.
Terms and Conditions
Last updated: November 28, 2024
Introduction
This page, together with our Privacy Policy (http://hypevents.app/privacy-policy) and Website Terms of Use (http://hypevents.app/terms-of-use), provides you with information about us and the legal terms and conditions (the 'Terms') under which we provide our online solution for selling event tickets and associated products and services (the 'Service'). Please read these Terms carefully and ensure you understand them before registering for the Service.
About Us
Hypevents is the trade name used by Sergio Carrasco Álvarez ('we', 'our', 'us'). You can contact us by email at hi@hypevents.app or via WhatsApp at +34 687 34 89 70.
Our Agreement with You
By registering for an account on Hypevents by clicking 'Sign Up' or similar buttons on our website, you agree to these Terms and enter into a binding contract with us. If you do not agree to any part of these Terms, please do not use or access the Service. We may modify these Terms from time to time. You should review this page regularly to see the current Terms, as they are binding on you. Some provisions may be replaced by legal notices or expressly designated terms on certain pages of the website or as notified to you.
Nature of the Service
Our Service is web-based and allows you to register for an account in order to access our online platform for selling and managing event tickets, as well as associated physical or digital products and services. You may only register for an account if you are the event organizer or an authorized ticket seller ('Event Organizer'). We have no relationship with your customers ('Consumers'). When you sell tickets or other products to Consumers through the Service, the contractual relationship is between you and the Consumer. You are responsible for providing your own sales terms to Consumers. You agree to: manage all communications with your Consumers; respond to any Consumer inquiries within 5 business days; assume all liability regarding the contractual relationship between you and the Consumer; notify your Consumers and update the event page if it is canceled or changed. We reserve the right to suspend or terminate your access to the Service if you do not comply with these requirements.
Your Account
By registering, you will be able to set up your event, create event tickets, and once you have configured an account with a payment processor, sell tickets. You must be at least 18 years old to set up an account. You may close your account at any time with 72 hours' notice. Be sure to export any content you wish to keep before closing, as your content will be deleted. We keep your account open for 24 months after your last login, in case you decide to use the Service again. Before deleting your account, we will attempt to send you a warning email.
Payment Processors
Our Service allows you to accept online payments from Consumers through associated payment processors (e.g., Stripe). You must set up an account with the payment processor you wish to use, and this is subject to the processor's own terms and conditions. We are not responsible for any actions or omissions of the payment processors.
Our Fees
Fees for using the Service are charged per each ticket sale or associated product activity. The fee for event organizers is €1.2 per transaction, applicable to ticket sales and other products via the platform. Fees will be charged directly by the payment processor or via monthly billing.
Use of Our Website
Your use of our website is governed by our Website Terms of Use.
Use of Your Personal Information
We only use your personal information in accordance with our Privacy Policy.
Use of Consumers' Personal Information
The handling of Consumers' personal information ('Customer Data') will be governed by applicable data protection laws. We act as data processors and you as the data controller. You are responsible for obtaining the necessary consents to transfer Customer Data to us and to process it in accordance with applicable laws.
Event Organizer Content
You own and are responsible for all content you upload to our website. By uploading your content, you grant us a worldwide, royalty-free license to use such content as necessary for the provision of the Service.
Intellectual Property Rights
All intellectual property rights in the Service and on the website are owned by us or licensed to us. You may not modify, rent, distribute, or create derivative works of the Service without our prior consent.
Liability
We are not responsible for any transaction or dispute between you and the Consumers. Furthermore, we are not liable for any indirect loss or damage arising in connection with the use of our Services.
Governing Law
These Terms shall be governed by and construed in accordance with Spanish law. Any dispute will be resolved in the courts of San Bartolomé de Tirajana.