Acceptable Use Policy

Last updated: October 3, 2024

Hypevents' Acceptable Use Policy (AUP) is a living document that clearly outlines which events, behaviors, and uses are not permitted on our Service. We review this document regularly and will update it as necessary. This AUP is incorporated by reference into the Hypevents Terms of Use. We believe in events as a positive force for good, to entertain, educate, and bring communities together. We have created our platform with the goal of making online ticket sales as easy as possible for event organizers. We are a self-service platform, and by registering to use our Services, you agree to our Website Terms of Use and commit to complying with this AUP.

Unacceptable Use of Hypevents

If your event description or event purpose contains content related to, or is intended to promote, any of the following points, you must cease using our platform for ticket sales. If you do not, and we discover the listing through our event review process or a third party notifies us, we reserve the right to disable your account and remove the event from our platform.

• Posting an event whose description or content includes hate speech or discrimination.
• Posting an event that involves or promotes behavior considered criminal or illegal in the country where the event is located.
• Posting an event that contains full nudity, pornographic images, or sexually explicit content.
• Posting an event that promotes the sale of products related to cannabis, including dispensaries or products containing CBD/THC.
• Posting an event that promotes sexual services.
• Posting an event whose content encourages or promotes harassment, bullying, abusive, violent, or threatening behavior toward individuals, groups, or animals.
• Posting an event that exploits or endangers minors, or that promotes content created through child exploitation or harmful to children.
• Posting an event that involves gambling, such as lotteries, raffles, auctions, sports betting, or other gambling activities.
• Posting an event that infringes on the privacy rights of any individual or group.
• Posting an event whose content is technically harmful.
• Posting an event whose content promotes fraudulent activities.
• Posting an event related to spam or unsolicited content.
• Posting an event that you are not organizing or for which you are not authorized to sell tickets.
• Posting an event whose content disseminates misinformation or conspiracy theories.
• Posting an event whose content contains misinformation about health or vaccines.

Compliance with the AUP

We conduct regular reviews of events on our platform and moderate content in accordance with our terms and the details of this AUP. Anyone may contact us about an event that may be violating the Website Terms of Use or this AUP by sending an email to hi@hypevents.app or a WhatsApp message to +34 687 34 89 70. We review every report we receive and assess the best course of action using our Terms and this AUP as guidelines. If we believe your event violates our Website Terms of Use or the AUP, we reserve the right to remove it from the platform and disable your account on Hypevents. We will notify you of any action related to the removal of your event or account, reserving the right to discretion in our justification. Please note that our fees are non-refundable; if you have sold tickets for an event that violates this AUP, you will not be eligible for a refund.